Putting Patients First
Our Commitment to You in Providing Ideal Dental Care
Congratulations on your commitment to dental health. Quality in dentistry is like quality in any other consumer service. There are very high levels of quality, very low levels of quality, and everything in between. Not all dentists and dental offices are created equal. Like most other things in life, you generally get what you pay for.
Suppose for a moment that you or someone you love needed a new artificial heart valve. You would hope that your surgeon and hospital would select the finest materials, equipment, and personnel to ensure a successful outcome. You would expect nothing less than the best. Moreover, you would hope that they would be caring, prompt, friendly, and that they would welcome your questions and be willing to spend time with you and your family. And if complications develop in the future, you would hope that the entire team would be available to you day or night. Most patients never ask their surgeon if that, in fact, is what they can expect. If they did, they may be surprised to hear the truth: cost-cutting measures increasingly cause quality-cutting measures. Unfortunately, the patient ends up being the unknowing victim.
Regrettably, the same things are happening in dentistry today. The average crown or cap in American lasts for only eight years. We find this statistic disturbing and tragic because we know patients whose crowns have lasted 20, 30, even 40 years. Why the difference? One phrase sums it up: Commitment to Excellence. Those patients who enjoy their natural teeth for a lifetime with a minimum of expense and inconvenience commit to excellent dentists and excellent home care.
Your mouth is an amazing, beautiful, and extremely complex part of your body. Your teeth must tolerate freezing temperatures, like ice cream, and near boiling temperatures, like coffee. They must tolerate pressures exceeding 600 pounds per square inch. The rest of your body relies on your mouth to properly prepare a healthy diet for digestion. Not only this, but for most people, the teeth must be presentable and attractive. Your smile is typically the first thing that others notice about you. Over 90% of Americans agree that a beautiful smile is an important asset.
It is our philosophy that we will never betray your trust by cutting corners with your health. We owe it to ourselves and to you to offer the finest materials, equipment, and personnel. We also owe you our commitment to offering the latest advancements in dental research. That's why our office has exceeded continuing education requirements by over 800%.
Although insurance companies and occasionally even a patient will ask us to cut costs by cutting corners, we politely refuse. We want our patients to enjoy their natural teeth for a lifetime with minimum discomfort, expense, and inconvenience. In the past 20 years, we can't tell you the number of emergencies and the amount of tooth loss we’ve witnessed because the dentist and patient tried to cut corners. Cutting corners does not work in life, and it certainly does not work in dentistry. Although it may cost a little more to do something right the first time, do you want the average crown that lasts only 8 years, or do you want total dental health that can last a lifetime? It's easy to see the value of investing in excellence. And who can afford to pay to have something replaced if it fails?
Everything you see and everyone you meet in this office have come together because of a shared belief in quality. Our work with you, the patient, is a joy in our lives because we know in our hearts that we are doing the right thing for you. And although we know our patients make sacrifices in order to have excellent dentistry, we also know that they are investing wisely in their future quality of life.